The Best & Worst African Airports (How Well Do Travelers Rate Nigerian Airports?)
The best and worst African airports are differentiated by their readiness to offer an efficient, customer friendly and clean experience with respect to the latter, considered to be repeated poor-timing offenders, with sickly security procedures and incompetent staff, operating in mini dromes.
These are strong sentiments from travelers, as reflected on the 2016 edition of the annual survey of the best and worst airports conducted by SleepingInAirports. The acclaimed travel website asked travelers to rate their airport experiences. You can view more of the ratings here
The survey is based on a handful of experiences like comfort (rest zones, gate seating), services, facilities, things to do, food options, immigration/security, customer service and cleanliness.
The best and worst African airports of 2016 are Cape Town International Airport (CPT) in Cape Town, and Juba International Airport (JUB) in Juba, South Sudan respectively. Kigali International Airport in Kigali, Rwanda moved up to second position. The East African airport scored high for clean environment and customer support.
Sir Seewoosagur Ramgoolam (Port Louis) International Airport, Mauritius, Johannesburg O.R. Tambo International Airport, South Africa and Algiers Houari Boumediene International Airport, Algeria completed the top five on the list of the best Airports in Africa.
Best and Worst African Airports: Where Nigerian airports fall?
My past experiences in this airport were unruly ( e.g. lots of crowds, no ACs, inefficient or non working facilities) but from my recent experiences in this airport I can tell you that a lot is being done to uplift the airport like complete remodeling of the security area and arrivals hall, and hopefully by 2020, this airport will be able to come up to the international standards expected of it. Also if on the rare occasion you happen to find yourself stuck in this airport, I advise you to make your way over to the domestic hall for any chance of sleep at all… Abdul on the improving standard at Murtala Muhammad International Airport, Lagos (September 2016).
Despite efforts by the Federal Airports Authority of Nigeria (FAAN) and airline operators to improve travelers’ experience in Nigerian airports, more still need to be done for them to trump the pecking order of the best airports in Africa in the nearest future.
In the meantime, stakeholders are clamouring that airports in the country be concessioned to private investors for improved efficiency and profitability
While the two new terminals simultaneously under construction in both Lagos and Abuja (Murtala Muhammed International Airport, ABV) near completion, the Port Harcourt International Airport was recently passed for a facelift by the Federal Government. A modern automated car park has been installed at the Domestic Terminal 1 of the Murtala Muhammed International Airport to boost the efficiency of revenue generated at the parking booths of the foremost aviation facility. These are but a few of rebuilding projects embarked upon by FAAN in recent times to ensure it stays committed to offering “the best of its services to the travelling public despite the economic challenges currently facing the country”.